New hires
- Bring someone on as a trainee from their first day, with training planned around the role you need filled.
- Training and assessment happen in your venue, so they learn your menu, equipment and service style from the start.

Put your cafe, restaurant, pub or club staff through the Certificate III in Hospitality (SIT30622) as a Career Start traineeship, trained and assessed in your own venue. It works for new hires and for the people you already employ.
The Certificate III in Hospitality builds the skills your venue runs on, in the place they will be used.
Training and assessment happen in your venue and around your roster, so there is no gap between what staff learn and the shifts they work.
A dedicated trainer visits your workplace and works with each trainee from enrolment to completion, with regular check-ins and feedback on their progress.
Staff finish with the full Certificate III in Hospitality (SIT30622), delivered by EDB Training Services (RTO 32376).
Trainees build skills such as customer service, food safety, responsible service of alcohol (RSA), responsible service of gambling (RSG), and barista and espresso coffee.
The qualification includes a minimum of 36 shifts in a real hospitality venue, and your trainee completes them in yours.
We organise the Apprentice Connect Australia Provider and the training contract paperwork for you, so you and your trainee just sign.
The Certificate III traineeship works for both. Here is what changes.
Career Start subsidises the Certificate III traineeship and the trainee pays a co-contribution fee. As their employer, you can pay that fee on their behalf. The training provider can't pay it for them.
SIT30622
Funded under Career Start
To assist employers in accommodating a traineeship, Queensland payroll tax arrangements for apprentice and trainee wages may apply to your business. Conditions apply. Check with the Queensland Revenue Office or your accountant. Visit the Queensland Revenue Office
The fee depends on your trainee's concession status and their eligibility for Career Start, which is confirmed at enrolment.
Check your funding eligibilityFour steps from first conversation to a team member qualified in Hospitality.
Tell us about your venue and the roles you're training for. We'll check which of your staff are likely to be eligible for Career Start.
We arrange the Apprentice Connect Australia Provider, who prepares the training contract for you and your trainee to sign and lodges it with DTET for registration.
EDB builds a training plan around your venue, your roster and your trainee's role.
Training and assessment happen on the job, including a minimum of 36 shifts completed in your venue, and your trainee finishes with the Certificate III in Hospitality.
For the Certificate III traineeship to be funded under Career Start, your trainee needs to meet the Queensland Government criteria. In short:
Eligibility is set by the Queensland Government and confirmed at enrolment.
Read about Career Start on the Queensland Government websiteThe trainee is responsible for the co-contribution fee, currently $650 for a traineeship or $260 at the concession rate. As their employer, you can pay it on their behalf. The training provider can't pay it for them.
Yes. Existing staff can do the traineeship with you as their employer. Recognition of prior learning (RPL) means they aren't retrained on skills they already have.
Yes. Casual staff can be trainees, as long as they work at least 15 hours a week.
In your venue. Training and assessment are delivered on-site, around your roster, with a dedicated EDB trainer visiting your workplace.
Yes. The Certificate III in Hospitality includes a minimum of 36 shifts in a real hospitality venue, and your trainee completes them in yours.
We do. Every Queensland traineeship needs an Apprentice Connect Australia Provider, and we organise that for you. They prepare the training contract for you and your trainee to sign, then lodge it with DTET for registration.
To assist employers in accommodating a traineeship, Queensland has payroll tax arrangements for apprentice and trainee wages. Whether they apply depends on your business and your trainee, and conditions apply. Check the Queensland Revenue Office website or talk to your accountant.
They can still complete the Certificate III in Hospitality without government funding. The fee without funding is $3,000.
This information is a guide only. Funding programs, subsidies and eligibility criteria are set by the Queensland Government and may change. Subsidised places are limited and eligibility is confirmed at enrolment. Meeting the criteria does not guarantee a subsidised place. Training is delivered by EDB Training Services, RTO 32376. Funding information last checked 11 September 2026.
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07 3822 7362Visit us
2/75 Redland Bay Road, Capalaba QLD 4157
Behind Baby Bunting, right down the back
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PO BOX 3354, Birkdale QLD 4159
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