Certificate 3 in Business Tingalpa
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Tingalpa – Real Skills with EDB Training Services
If you’re based in Tingalpa and want to move into an office, administration, or customer service role, we deliver Certificate III in Business training built around practical, real-world outcomes. At EDB Training Services, we have been delivering business qualifications for many years, helping students gain the confidence and capability to step into employment.
Tingalpa sits within a busy commercial corridor in Brisbane’s east, with a mix of trade, logistics, and service-based businesses. That creates strong demand for reliable administrative and support staff—exactly the roles this qualification prepares you for.
Why Train with EDB Training Services?
We focus on training that actually translates into the workplace. Our trainers bring hands-on business experience, ensuring what you learn reflects real expectations, not just theory.
Students from Tingalpa choose us because we provide:
- Experienced trainers with practical industry knowledge
- A long-standing history of delivering business training
- Workplace-focused, hands-on learning
- Flexible study options to suit your schedule
Our goal is to help you finish your course ready to work, not just qualified on paper.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that gives you the essential skills needed for entry-level roles in office and business environments. It is ideal if you’re starting out, changing careers, or looking to formalise your existing skills.
We focus on building a solid foundation in communication, organisation, and business systems so you can operate effectively in a professional setting.
Skills You Will Develop
When you complete your Certificate III in Business with us near Tingalpa, you’ll gain practical, transferable skills that apply across a wide range of industries.
Workplace Communication
We teach you how to communicate clearly and professionally, including emails, documents, and day-to-day interactions.
Office Technology
You’ll gain confidence using common systems and tools used in modern business environments.
Organisation and Time Management
We help you manage workloads, prioritise tasks, and meet deadlines efficiently.
Customer Service Skills
You will learn how to handle enquiries and maintain professional relationships with clients.
Teamwork
We focus on helping you work effectively with others and contribute to team-based outcomes.
Flexible Training for Tingalpa Students
We understand that many students in Tingalpa are balancing study with work or family commitments. That’s why we offer flexible training options that fit around your lifestyle.
With our flexible approach, you can:
- Study at your own pace
- Fit learning around your existing responsibilities
- Access trainer support when you need it
This flexibility makes it easier to stay consistent and complete your qualification successfully.
Employment Opportunities in Tingalpa and Brisbane’s East
Tingalpa is surrounded by active commercial areas such as Murarrie, Cannon Hill, and Hemmant, with a wide range of businesses needing administrative and customer support staff. Completing Certificate III in Business can help you access these entry-level roles.
Typical job outcomes include:
- Administrative Assistant
- Receptionist
- Customer Service Officer
- Office Support Roles
These roles are found across industries including logistics, construction, retail, healthcare, and professional services.
Pathways to Further Qualifications
We provide clear pathways for students who want to continue building their careers beyond Certificate III.
After completing your qualification, you can progress into:
- Certificate IV in Business
- Diploma of Business
These higher-level courses can help you move into roles with greater responsibility, including supervisory and leadership positions. Many of our students continue studying with us to expand their opportunities.
Training That Prepares You for Work
Our training is designed around real workplace expectations, ensuring you can apply your skills immediately. We focus on practical learning so you are ready to contribute from day one in a business environment.
Whether you’re entering the workforce for the first time or looking to change direction, we provide the structure and support you need to succeed.
Tingalpa’s strong connection to Brisbane’s commercial hubs makes it an excellent place to start a business career—and we’re here to help you take that step.
Frequently Asked Questions
What is Certificate III in Business?
It is a nationally recognised qualification that provides the foundational skills needed for office and business support roles.
Do I need prior experience?
No. The course is suitable for beginners and those with little or no experience.
How flexible is the training?
We offer flexible study options so you can balance training with work and personal commitments.
What jobs can I get after completing the course?
You can pursue roles such as administrative assistant, receptionist, or customer service officer.
Can I continue studying after this course?
Yes. You can progress to Certificate IV in Business and Diploma of Business to further develop your career.
Why choose EDB Training Services?
We have many years of experience delivering business training, with experienced trainers and a strong focus on practical, job-ready outcomes.
Contact us for more information





