Certificate 3 in Business Thornside
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Thornside – Build Your Business Career with EDB Training Services
Certificate III in Business Thornside is the ideal qualification if you're looking to develop practical workplace skills and open the door to a wide range of career opportunities in administration, customer service, and office support. At EDB Training Services, we have been delivering nationally recognised business qualifications for many years, helping students throughout the Redlands and Brisbane region gain the confidence and skills needed to succeed in today's workforce.
Whether you're leaving school, changing careers, returning to employment, or simply wanting to improve your qualifications, our Certificate III in Business course provides a practical pathway towards a rewarding career.
Why Choose EDB Training Services?
Choosing a quality training provider is an important step in achieving your career goals. At EDB Training Services, we pride ourselves on delivering business training that is practical, engaging, and focused on real workplace outcomes.
Students from Thornside choose us because we offer:
- Experienced trainers with extensive industry knowledge
- Many years of delivering nationally recognised business qualifications
- Flexible study options that fit around your lifestyle
- Supportive trainers who are committed to your success
- Training that focuses on practical workplace skills
We don't just help you gain a qualification—we help prepare you for the expectations of today's employers.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides the essential knowledge and practical skills required for entry-level business and administrative positions.
The course is suitable for people from a wide range of backgrounds, including:
- School leavers
- Career changers
- Job seekers
- Employees looking to formalise their skills
- Individuals returning to the workforce
The qualification is designed to develop transferable business skills that can be used across many different industries.
Practical Skills for Today's Workplace
Throughout the course, you'll build practical knowledge that can be applied in almost any office or business environment.
Professional Workplace Communication
Clear communication is essential in every organisation. We help students develop the confidence to communicate professionally with colleagues, customers, and managers.
Training includes developing skills in:
- Business correspondence
- Professional email communication
- Workplace documentation
- Customer interactions
- Team communication
Administrative Skills
Administration staff play an important role in keeping businesses organised and efficient. Our course helps students understand how to support business operations through effective administrative practices.
Business Technology
Technology is part of everyday business. Students gain experience using workplace systems and digital tools commonly found in modern offices.
Customer Service
Providing excellent customer service contributes to the success of every organisation. You'll learn techniques for delivering professional service and building positive customer relationships.
Organisation and Planning
Strong organisational skills help employees manage workloads efficiently. We focus on practical strategies that help students prioritise tasks and maintain productivity.
Flexible Study Options for Thornside Students
We understand that everyone has different commitments. That's why we offer flexible learning options designed to fit around work, family, and personal responsibilities.
Our flexible approach allows you to:
- Study at a pace that suits you
- Balance study with other commitments
- Receive ongoing support from experienced trainers
- Work towards your qualification without disrupting your daily routine
This flexibility makes our courses accessible for students throughout Thornside and the surrounding Redlands region.
Career Opportunities After Completing Certificate III in Business
Business qualifications can provide access to a wide variety of employment opportunities from Cert 3 in Business because every industry relies on skilled administrative and business support staff.
After completing the course, you may be eligible for roles such as:
- Administration Assistant
- Receptionist
- Office Assistant
- Customer Service Officer
- Business Support Officer
- Clerical Assistant
- Administrative Coordinator
These positions can be found in businesses of all sizes across both the private and public sectors.
Business Skills Are in Demand Across the Redlands
Thornside is well positioned within the Redlands, providing easy access to employment opportunities in Cleveland, Capalaba, Wellington Point, Birkdale, and Brisbane's eastern suburbs.
Business skills are highly valued across industries including:
- Healthcare
- Retail
- Education
- Professional services
- Construction
- Real estate
- Community services
- Government
Because the skills gained in Certificate III in Business are transferable, graduates have the flexibility to pursue careers in many different sectors.
Continue Your Career with Further Study
Many students use Certificate III in Business as the beginning of their professional development journey.
At EDB Training Services, we offer pathways into:
Certificate IV in Business
Certificate IV develops more advanced business skills and prepares students for increased workplace responsibility.
Diploma of Business
The Diploma of Business expands your knowledge of business operations and can support progression into supervisory, leadership, and management positions.
Continuing your education allows you to build on your existing skills while improving your long-term career opportunities.
Learn from Trainers with Real Industry Experience
One of the advantages of studying with EDB Training Services is learning from trainers who understand today's business environment.
Our trainers draw on years of practical industry experience, using real workplace examples to make learning relevant and engaging. This practical approach helps students understand not just what to do, but why those skills are important in professional settings.
We are committed to helping every student build confidence, gain practical knowledge, and prepare for long-term career success.
Frequently Asked Questions About Cert 3 in Business Thornside
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides practical business, administration, and customer service skills for entry-level workplace roles.
Is the course suitable for beginners?
Yes. The course is ideal for people with little or no previous business experience, as well as those looking to formalise their existing skills.
What jobs can I get after completing the course?
Graduates may pursue careers as administration assistants, receptionists, office assistants, customer service officers, clerical assistants, and business support staff.
Can I continue studying after Certificate III?
Yes. We offer clear pathways into Certificate IV in Business and Diploma of Business to help you continue building your qualifications.
Is flexible training available?
Yes. We offer flexible study options that allow you to balance your training with work, family, and personal commitments.
Why should I choose EDB Training Services?
We have many years of experience delivering nationally recognised business qualifications, experienced trainers, flexible learning options, and a strong commitment to helping students develop practical, job-ready skills.
If you're looking to develop valuable workplace skills and build a successful career in business, our Certificate III in Business Thornside course provides the knowledge, confidence, and nationally recognised qualification to help you achieve your goals.
Contact us for more information.





