Certificate 3 in Business Redland Bay
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
Trainer
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Trainer
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Redland Bay – Train with EDB Training Services
If you’re based in Redland Bay and looking to step into an office, administration, or customer service role, we deliver Certificate III in Business training designed to give you practical, workplace-ready skills. At EDB Training Services, we have been delivering business qualifications for many years, supporting students across the Redlands Coast to build confidence and move into employment.
Redland Bay is a growing community with increasing demand for organised, reliable staff across local businesses and service providers. Our training is designed to prepare you for these opportunities with real, usable skills.
Why Choose EDB Training Services?
We focus on outcomes that matter—helping you develop the skills employers are actively looking for. Our trainers bring real industry experience into the learning process, ensuring your training reflects real workplace expectations.
Students from Redland Bay choose us because we offer:
- Experienced trainers with practical business knowledge
- A long history of delivering nationally recognised training
- A strong focus on job-ready, practical skills
- Flexible training options to suit your lifestyle
We aim to make your learning experience straightforward, supportive, and aligned with real career pathways.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides the essential skills required for entry-level roles in office and administrative environments. It is ideal for those starting their careers, changing direction, or looking to formalise their existing skills.
Our training focuses on building a strong foundation in communication, organisation, and business systems so you can contribute effectively in a professional setting.
Skills You Will Develop
When you complete your Certificate III in Business with us near Redland Bay, you will gain a broad range of practical skills that are valued across multiple industries.
Professional Communication
We help you develop clear and effective communication skills, including emails, documents, and workplace interactions.
Office Systems and Technology
You’ll gain confidence using common tools and systems that are used in everyday business environments.
Work Organisation
We teach you how to manage tasks, prioritise workloads, and meet deadlines efficiently.
Customer Service
You will learn how to handle enquiries and deliver a high level of service in a range of business settings.
Teamwork
We focus on helping you work effectively within a team and contribute to shared goals.
Flexible Training for Redland Bay Students
We understand that many students in Redland Bay are balancing study with work, family, or other commitments. That’s why we offer flexible training options that allow you to complete your qualification in a way that suits your lifestyle.
With our flexible approach, you can:
- Study at a pace that works for you
- Fit training around your existing responsibilities
- Access trainer support when needed
This flexibility makes it easier to stay on track and successfully complete your course.
Employment Opportunities in Redland Bay and Surrounding Areas
Redland Bay continues to grow, with increasing opportunities across nearby areas such as Victoria Point, Capalaba, and Cleveland. Businesses in these regions regularly require administrative and customer service support staff.
After completing Certificate III in Business, you may pursue roles such as:
- Administrative Assistant
- Receptionist
- Customer Service Officer
- Office Support Roles
These roles are available across industries including healthcare, retail, trades, education, and professional services.
Pathways to Further Qualifications
At EDB Training Services, we provide clear pathways for students who want to continue building their skills and advancing their careers.
After completing your Certificate III in Business, you can progress into:
- Certificate IV in Business
- Diploma of Business
These higher-level qualifications can lead to more advanced roles and increased responsibility. Many of our students continue their training with us to strengthen their long-term career prospects.
Training Designed for Real Workplace Outcomes
We design our training to reflect real workplace expectations, ensuring that what you learn can be applied immediately in a job. Our focus is on practical skills so you can confidently transition into employment.
Whether you’re entering the workforce for the first time or looking to change direction, we provide a structured and supportive pathway to help you succeed.
Redland Bay’s growth and connection to the wider Redlands and Brisbane regions make it a great place to begin a business career—and we’re here to help you take that step.
Frequently Asked Questions
What is Certificate III in Business?
It is a nationally recognised qualification that provides the foundational skills needed for office and business support roles.
Do I need prior experience?
No. The course is suitable for beginners and those with little or no experience.
How flexible is the training?
We offer flexible study options so you can balance training with work and personal commitments.
What jobs can I get after completing the course?
You can pursue roles such as administrative assistant, receptionist, or customer service officer.
Can I continue studying after this course?
Yes. You can progress to Certificate IV in Business and Diploma of Business to further develop your career.
Why choose EDB Training Services?
We have many years of experience delivering business training, with experienced trainers and a strong focus on practical, job-ready outcomes.
If you’re in Redland Bay and ready to take the next step, we’re here to help you gain the skills, qualifications, and confidence needed to succeed in today’s business environment.
Contact us for more information
