Certificate 3 in Business Mount Gravatt
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
Trainer
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Trainer
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Mount Gravatt – Business Training with EDB Training Services
If you’re based in Mount Gravatt and looking to start a career in administration, office support, or customer service, we offer Certificate III in Business training designed to help you develop practical, workplace-ready skills. At EDB Training Services, we have been delivering business qualifications for many years, supporting students across Brisbane to build confidence and move into employment opportunities.
Mount Gravatt is one of Brisbane’s major commercial and educational hubs, making it an excellent location to begin a career in business. Our training is focused on giving you the practical knowledge and skills that employers value across a range of industries.
Why Study with EDB Training Services?
At EDB Training Services, we focus on practical learning that prepares students for real workplace environments. Our experienced trainers bring industry knowledge into the classroom, helping you understand how businesses operate and what employers expect.
Students from Mount Gravatt choose us because we provide:
- Experienced trainers with practical business backgrounds
- A long-standing history of delivering business qualifications
- Hands-on, workplace-focused training
- Flexible study options to fit around your commitments
We aim to create a supportive learning environment where students can gain confidence while building practical business skills.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides the foundational skills needed for entry-level office and administrative roles. It is suitable for school leavers, career changers, or those wanting to formalise their workplace experience.
Our course focuses on the key areas needed to work effectively in a professional business environment, including communication, organisation, teamwork,
and business systems.
Skills You Will Develop
When you complete your Certificate III in Business with us near Mount Gravatt, you will gain practical skills that can be applied across many industries.
Workplace Communication
We teach you how to communicate professionally through emails, workplace documents, and verbal interactions.
Office Systems and Technology
You’ll gain confidence using common workplace systems and technologies used in modern business environments.
Organisation and Time Management
We help you manage tasks, prioritise workloads, and maintain productivity in busy workplaces.
Customer Service Skills
You will learn how to handle customer enquiries and maintain professional relationships within business settings.
Teamwork and Collaboration
We focus on helping you work effectively within team-based environments and contribute to workplace goals.
Flexible Study Options for Mount Gravatt Students
We understand that many students in Mount Gravatt balance study with work, family, or other commitments. That’s why we offer flexible training options designed to suit different lifestyles.
With our flexible approach, you can:
- Study at a pace that works for you
- Balance training with existing commitments
- Access support from trainers when needed
This flexibility helps make completing your qualification more manageable and achievable.
Employment Opportunities in Mount Gravatt and Brisbane’s Southside
Mount Gravatt is surrounded by major business, retail, and education precincts, creating strong demand for administrative and customer service staff. Completing Certificate III in Business can help you access a range of entry-level roles across the area.
Common job outcomes include:
- Administrative Assistant
- Receptionist
- Customer Service Officer
- Office Support Staff
These opportunities exist across industries including healthcare, retail, education, professional services, logistics, and trades administration.
Pathways to Further Qualifications
At EDB Training Services, we support students who want to continue developing their skills and progressing their careers.
After completing Certificate III in Business, you can continue into:
- Certificate IV in Business
- Diploma of Business
These advanced qualifications can help prepare you for more senior positions and leadership opportunities within business environments. Many students continue their training with us to strengthen their long-term career prospects.
Practical Training Designed for Real Workplaces
We design our training around real workplace expectations so you can confidently apply your skills in employment situations. Our focus is on practical learning that helps students become job-ready from day one.
Whether you’re entering the workforce for the first time or changing career direction, we provide structured, supportive training to help you succeed.
Mount Gravatt’s strong commercial presence and access to Brisbane’s wider employment market make it an excellent place to begin a business career—and we’re here to help you take that next step.
Frequently Asked Questions
What is Certificate III in Business?
It is a nationally recognised qualification that provides the core skills needed for office and business support roles.
Is this course suitable for beginners?
Yes. The course is suitable for people with little or no previous business experience.
How flexible is the training?
We offer flexible study options so you can fit training around work and personal commitments.
What jobs can I apply for after completing the course?
You may pursue roles such as administration assistant, receptionist, or customer service officer.
Can I continue studying after this course?
Yes. You can progress into Certificate IV in Business and Diploma of Business to continue building your career.
Why choose EDB Training Services?
We have many years of experience delivering business training, with experienced trainers and a strong focus on practical, workplace-ready outcomes.
If you’re in Mount Gravatt and ready to take the next step toward a business career, we’re here to help you gain the skills, qualifications, and confidence needed to succeed in today’s workplace.
Contact Us for more information
