Certificate 3 in Business Mansfield
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
Trainer
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Trainer
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Mansfield – Train with EDB Training Services
If you’re based in Mansfield and looking to begin a career in administration, office support, or customer service, we offer Certificate III in Business training designed to provide practical, job-ready skills. At EDB Training Services, we have been delivering business qualifications for many years, helping students across Brisbane gain the confidence and knowledge needed to move into employment.
Mansfield’s location close to major commercial centres and Brisbane’s southern business corridor makes it an ideal area for those wanting to build a career in business. Our training focuses on helping you develop the practical skills employers are looking for in today’s workplace.
Why Choose EDB Training Services?
At EDB Training Services, we focus on practical learning that reflects real workplace environments. Our experienced trainers bring industry knowledge into every session, helping students understand how business operations work in the real world.
Students from Mansfield choose us because we offer:
- Experienced trainers with practical industry backgrounds
- A long history of delivering business qualifications
- Hands-on, workplace-focused training
- Flexible study options to suit different schedules
We provide supportive training designed to help you build both skills and confidence.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides the foundational skills needed for entry-level office and administrative roles. It is suitable for people entering the workforce, returning to employment, or looking to formalise their existing workplace skills.
Our course focuses on the essential areas needed to work effectively in a professional business environment, including communication, organisation, teamwork, and office systems.
Skills You Will Develop
When you complete your Certificate III in Business with us near Mansfield, you will gain practical skills that can be used across a wide range of industries.
Workplace Communication
We teach you how to communicate professionally through emails, written documents, and verbal interactions in business environments.
Office Systems and Technology
You’ll gain experience using common workplace systems and technologies that are used daily in office settings.
Time Management and Organisation
We help you develop the ability to manage tasks, prioritise workloads, and meet deadlines efficiently.
Customer Service Skills
You will learn how to interact professionally with customers and support positive workplace relationships.
Teamwork and Collaboration
We focus on helping you contribute effectively within team environments and workplace settings.
Flexible Study Options for Mansfield Students
We understand that many students in Mansfield are balancing training with work, family, or personal commitments. That’s why we offer flexible training options designed to fit around your schedule.
With our flexible approach, you can:
- Study at a pace that suits your lifestyle
- Balance learning with existing commitments
- Access support from trainers when needed
This flexibility helps make completing your qualification more manageable and accessible.
Employment Opportunities in Mansfield and Brisbane’s Southside
Mansfield is close to major business areas including Mount Gravatt, Eight Mile Plains, and the Brisbane CBD. Businesses across these areas regularly require skilled administrative and customer service staff.
After completing Certificate III in Business, you may pursue roles such as:
- Administration Assistant
- Receptionist
- Customer Service Officer
- Office Support Staff
These opportunities exist across industries including healthcare, education, retail, logistics, professional services, and trades administration.
Pathways to Further Qualifications
At EDB Training Services, we support students who want to continue building their qualifications and advancing their careers.
After completing Certificate III in Business, you can progress into:
- Certificate IV in Business
- Diploma of Business
These advanced qualifications can help you move into more senior roles with increased responsibility and career progression opportunities. Many students continue their studies with us to strengthen their long-term employment prospects.
Training Focused on Real Workplace Outcomes
We design our training around practical workplace expectations so you can confidently apply your skills in real employment situations. Our focus is on helping students become job-ready with practical knowledge that can be used immediately.
Whether you’re starting your career or looking to move into a new industry, we provide the structure and support needed to help you succeed.
Mansfield’s strong connection to Brisbane’s business districts makes it a great location to begin a career in business—and we’re here to help you take that next step.
Frequently Asked Questions
What is Certificate III in Business?
It is a nationally recognised qualification that provides the core skills needed for office and business support roles.
Is this course suitable for beginners?
Yes. The course is suitable for people with little or no previous business experience.
How flexible is the training?
We offer flexible study options so you can fit your training around work and personal commitments.
What jobs can I apply for after completing the course?
You may pursue roles such as administration assistant, receptionist, or customer service officer.
Can I continue studying after this course?
Yes. You can progress to Certificate IV in Business and Diploma of Business to continue developing your career.
Why study with EDB Training Services?
We have many years of experience delivering business training, with experienced trainers and a strong focus on practical, workplace-ready skills.
If you’re in Mansfield and ready to take the next step toward a business career, we’re here to help you gain the skills, qualifications, and confidence needed to succeed in today’s workplace.
Contact us for more information.
