Certificate 3 in Business Cleveland

BSB30120 Certificate III in Business

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Career Start (general training) approved training delivery locations:
Brisbane, Gold Coast, Ipswich, Sunshine Coast, Toowoomba

Career Start (traineeship) approved training delivery locations:
Brisbane, Gold Coast, Ipswich, Cairns, Central Queensland, Logan - Beaudesert, Moreton Bay - North, Moreton Bay - South, Sunshine Coast, Toowoomba, Townsville, Wide Bay

Student co-contribution fee:

Career Start Program General Training
Funded pricing: $390 (non-concession)
Funded pricing: $195 (concession)

Career Start Program Traineeship Funding
Funded pricing: $752 (prices will vary depending on units chosen)

Non-funded pricing: $3,000
Submit Your Expression of Interest
Forklift Licence

BSB40120 
Certificate IV in Business

This qualification is suited to those working as administrators and project officers. In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course Fee: $4,000

 


BSB50120 
Diploma of Business

This qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators. Individuals in these roles may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions. Conversely, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Course Fee: $5,000

Training Style

Our Trainers work with you to custom design the delivery of the Business courses at your pace.

We liaise with your employer to visit each candidate and guide you through the units for these qualifications. You may complete the assessments at your own pace until completion.

For more information please call us 3822 7362, or simply click the “Expression of Interest” button below and complete the details. 
We will contact you personally to discuss your options.
Submit Your Expression of Interest

Trainer

Brad Barber

BSB40520 
Certificate IV in Leadership and Management and Management

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Course Fee: $4,000
Book

BSB50420 
Diploma of Leadership and Management

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Course Fee: $5,000

Training Style

Our Trainers work with you to custom design the delivery of this course at your pace.

We liaise with your employer to visit each candidate and guide you through the units for these qualifications. You will be required to complete the assessments at your own pace until completion.

EDB Management Courses

Training takes place at your workplace or you can come to us at our Capalaba training centre. 

For pricing and more information please contact us 
ph: 3822 7362
Submit Your Expression of Interest

Trainer

Brad Barber

Short Courses EDB can offer?

  • RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
  • RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
  • Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
  • Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista -  This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry. 
  • Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
  • Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
  • Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
  • Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
  • Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
  • Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
  • Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
  • Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
  • Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Forklift Licence

Training Style for Short Courses

  • Tailored Half Day Courses …
  • Tailored Full Day Courses …
  • Tailored 2-4 hour workshops …
EDB specialise in custom designing courses to suit your workplace, here are some examples of how we tailor to your needs.

Our EDB staff are welcoming, approachable and highly experienced in their field. This combination creates a great learning experience for our clients.

Let us tailor the training for your staff, contact us to arrange a one on one meeting to discuss your needs.

EDB Training Are Specialists in Tailoring Short Courses for Workplace

Contact us to discuss your needs, we will design the course to suit group training on-site at your workplace or delivered at our Capalaba Training Facility.
Submit Your Expression of Interest

Certificate III in Business Cleveland – Build Real Skills with EDB Training Services


If you’re living in Cleveland or the surrounding Redlands Coast area and want to move into an office or business support role, we offer Certificate III in Business Cleveland training that focuses on practical, job-ready outcomes. At EDB Training Services, we have been delivering business qualifications for many years, helping students gain the confidence and skills needed to step into the workforce.


We understand the local employment landscape across Cleveland and nearby suburbs, and we tailor our training to reflect the expectations of real workplaces.

Why Train with EDB Training Services?


We believe training should prepare you for real work—not just help you complete a course. Our experienced trainers bring practical knowledge into every session, ensuring you develop skills that are directly relevant to business environments.


Students from Cleveland choose us because we provide:

  • Experienced trainers with strong industry backgrounds
  • A long-standing reputation in business training delivery
  • Practical, hands-on learning approaches
  • Flexible training options to suit different schedules


Our goal is to help you feel confident and capable when entering the workforce.


What is Certificate III in Business?


Certificate III in Business is a nationally recognised qualification that provides the essential skills needed for entry-level roles in administration and business support. It is suitable for those starting their career, returning to work, or looking to gain formal recognition of their skills.

We focus on building a strong foundation in workplace communication, organisation, and business systems, giving you the tools to succeed in a professional environment.


Skills You Will GainFrom Certificate 3 in Business


When you complete your Certificate III in Business with us near Cleveland, you will develop a broad range of practical skills that can be used across many industries.


Workplace Communication - We help you develop clear, professional communication skills for emails, documents, and interactions within the workplace.

Business Systems and Technology - You’ll gain experience using common office tools and systems that are part of everyday business operations.

Organisation and Productivity - We teach you how to manage tasks, prioritise work, and meet deadlines effectively.

Customer Service Skills - You will learn how to interact with clients and provide a high level of service in different business environments.

Teamwork and Collaboration - Working as part of a team is essential in most roles. We focus on helping you contribute effectively in group settings.


Flexible Study Options for Cleveland Students


We recognise that many students in Cleveland have other commitments, including work or family responsibilities. That’s why we offer flexible training options that allow you to complete your qualification in a way that suits your lifestyle.


With our flexible approach, you can:

  • Study at a pace that suits you
  • Balance training with other commitments
  • Access support from trainers when needed


This ensures you can stay on track and complete your course successfully.


Career Opportunities in Cleveland and the Redlands Coast


Cleveland is a key centre within the Redlands region, with a range of businesses and services requiring administrative and customer support staff. Completing Certificate III in Business can help you access entry-level roles in this growing area.


Common job outcomes include:

  • Administrative Assistant
  • Receptionist
  • Customer Service Officer
  • Office Support Roles


These opportunities exist across industries such as healthcare, retail, education, trades, and professional services throughout Cleveland and surrounding suburbs.


Pathways to Further Qualifications


We support students who want to continue developing their skills and progressing their careers. After completing Certificate III in Business, you can move into higher-level qualifications with us.


These include:

  • Certificate IV in Business
  • Diploma of Business


These advanced courses can lead to more senior roles and greater responsibility in the workplace. Many students choose to continue their training with us to expand their career opportunities.


Training Focused on Real Outcomes


Our approach to training is centred on real-world application. We focus on building practical skills that can be used immediately in a job, helping you transition smoothly into the workforce.


Whether you’re starting your career or looking to move into a new role, we provide a structured and supportive pathway to help you succeed.

Cleveland’s strong local economy and access to employment across the Redlands and Brisbane make it an excellent place to begin a career in business—and we’re here to help you take that first step.


Frequently Asked Questions About Certificate 3 in Business


What is Certificate III in Business?

It is a nationally recognised qualification that provides the skills needed to work in office and administrative roles.


Is this course suitable for beginners?

Yes. The course is designed for people with little or no prior experience in business.


How flexible is the training?

We offer flexible study options so you can balance training with work and personal commitments.


What jobs can I get after completing the course?

You can pursue roles such as administrative assistant, receptionist, or customer service officer.


Can I continue studying after Certificate III?

Yes. You can progress to Certificate IV in Business and Diploma of Business to further advance your career.


Why choose EDB Training Services?

We have many years of experience delivering business training, with knowledgeable trainers and a strong focus on practical, job-ready skills.