Certificate 3 in Business Cannon Hill
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Cannon Hill – Train with EDB Training Services
If you’re based in Cannon Hill and looking to start a career in administration, customer service, or office support, we deliver Certificate III in Business training designed to give you practical, workplace-ready skills. At EDB Training Services, we have been delivering business qualifications for many years, helping students across Brisbane gain the confidence and knowledge needed to move into employment.
Cannon Hill is a major commercial hub in Brisbane’s east, with strong access to business, retail, logistics, and professional service industries. Our training is designed to prepare you for opportunities across these sectors with practical skills employers value.
Why Choose EDB Training Services?
At EDB Training Services, we focus on delivering practical training that reflects real workplace expectations. Our experienced trainers bring industry knowledge into every session, helping you build skills that can be applied immediately in a business environment.
Students from Cannon Hill choose us because we offer:
- Experienced trainers with real-world business experience
- A long history of delivering business qualifications
- Practical, job-focused training methods
- Flexible study options to fit around your schedule
We aim to provide a supportive learning environment that helps you feel confident and prepared for employment.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that provides the core skills required for entry-level office and business support roles. It is suitable for school leavers, career changers, or anyone wanting to gain formal business qualifications.
Our course focuses on the key areas needed to work effectively in a professional environment, including communication, organisation, and business systems.
Skills You Will Develop
When you complete your Certificate III in Business with us near Cannon Hill, you will gain practical skills that can be used across a wide range of industries.
Workplace Communication
We teach you how to communicate professionally through emails, documents, and day-to-day workplace interactions.
Office Technology and Systems
You’ll gain confidence using common business tools and systems that are essential in modern workplaces.
Organisation and Productivity
We help you manage tasks, prioritise workloads, and work efficiently in a busy environment.
Customer Service Skills
You will learn how to handle enquiries and provide a high standard of service in professional settings.
Teamwork and Collaboration
We focus on helping you contribute effectively within a team environment.
Flexible Training for Cannon Hill Students
We understand that many students in Cannon Hill are balancing training with work, family, or other commitments. That’s why we offer flexible study options that allow you to complete your qualification in a way that suits your lifestyle.
With our flexible approach, you can:
- Study at your own pace
- Balance learning with existing responsibilities
- Access support from trainers when needed
This flexibility makes it easier to stay on track and successfully complete your course.
Employment Opportunities in Cannon Hill and Brisbane’s East
Cannon Hill is surrounded by major commercial and retail precincts, creating strong demand for administrative and customer support staff. Completing Certificate III in Business can help you access entry-level roles across these growing sectors.
Common job outcomes include:
- Administrative Assistant
- Receptionist
- Customer Service Officer
- Office Support Roles
These opportunities exist across industries including healthcare, retail, logistics, education, trades, and professional services throughout Cannon Hill and nearby suburbs.
Pathways to Further Qualifications
At EDB Training Services, we provide pathways for students who want to continue building their skills and advancing their careers.
After completing your Certificate III in Business, you can progress into:
- Certificate IV in Business
- Diploma of Business
These advanced qualifications can help you move into more senior positions with greater responsibility. Many of our students continue studying with us to strengthen their long-term career opportunities.
Training Focused on Real Workplace Outcomes
We design our training to reflect real workplace situations, ensuring that what you learn can be applied immediately in employment. Our focus is on practical skills that help you transition confidently into the workforce.
Whether you’re entering the workforce for the first time or looking to change careers, we provide the structure, support, and guidance needed to help you succeed.
Cannon Hill’s strong business presence and convenient access to Brisbane’s wider employment market make it an excellent place to begin a career in business—and we’re here to help you take that next step.
Frequently Asked Questions
What is Certificate III in Business?
It is a nationally recognised qualification that provides the foundational skills needed for office and business support roles.
Is this course suitable for beginners?
Yes. The course is designed for people with little or no prior business experience.
How flexible is the training?
We offer flexible study options so you can balance training with work and personal commitments.
What jobs can I get after completing the course?
You can pursue roles such as administrative assistant, receptionist, or customer service officer.
Can I continue studying after this course?
Yes. You can progress to Certificate IV in Business and Diploma of Business to further develop your career.
Why choose EDB Training Services?
We have many years of experience delivering business training, with experienced trainers and a strong focus on practical, job-ready outcomes.
If you’re in Cannon Hill and ready to take the next step, we’re here to help you gain the skills, qualifications, and confidence needed to succeed in today’s business environment.
Contact Us for more information.





