Certificate 3 in Business Birkdale
BSB30120 Certificate III in Business
BSB40120 Certificate IV in
Business
BSB50120 Diploma of
Business
Training Style
Trainer
BSB40520
Certificate IV in
Leadership and Management and Management
BSB50420 Diploma of Leadership and Management
Training Style
EDB Management Courses
Trainer
Short Courses EDB can offer?
- RSA – SITHFAB002 Provide Responsible Service of Alcohol – If you want to work behind a bar or in any environment that serves alcohol you may need to attain RSA. You will be issued with a Statement of Attainment allowing you to work in licensed venues.
- RSG – SITHGAM001 Provide Responsible Gambling Services - you will learn the skills and knowledge needed to provide responsible gambling services and to assist those customers who have issues with problem gambling.
- Barista Training - SITHFAB005 (including unit SITXFSA001 Use hygienic practices for food safety) – learn skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders.
- Hospitality Skills Bundle (2 day course) - RSA / RSG / Barista - This short course is specifically designed for you to gain the 'must have' skills and knowledge needed to start working in the hospitality industry.
- Forklift Refresher Training – All forklift operators need to break bad habits to avoid accidents and injury. If you have a current forklift licence refresher training once a year is highly recommended.
- Time Management Skills – Perfect for Managers, Leading Hands, Supervisors and Administration Staff to manage their workload effectively.
- Coaching Skills – Perfect for Managers and Leaders, learn techniques to develop your people to be the best they can.
- Professional Development Planning – Everyone needs a clear direction in their career, this is designed to provide the know how to make that happen.
- Safe Manual Handling – We only have one spine, this course is vital to prevent back injury to everyone no matter what their role.
- Selling Skills – If you are selling to a customer, this course is great to develop the correct style to increase your sales and build strong relationships with your clients.
- Customer Service – We all know how important the customer is, providing excellent customer service is a must for any business.
- Effective Communication – Poor communication can ruin a good business, effective communication increase productivity, staff morale and creates a great culture.
- Effective Meeting Skills – WHS Committees, Toolbox Meetings, Administration Meetings all need to be effective to give them every chance for success.
Training Style for Short Courses
- Tailored Half Day Courses …
- Tailored Full Day Courses …
- Tailored 2-4 hour workshops …
EDB Training Are Specialists in Tailoring Short Courses for Workplace
Certificate III in Business Birkdale – Train with EDB Training Services
If you’re based in Birkdale and looking to step into a professional office or business support role, we deliver Certificate III in Business Birkdale training that focuses on real, practical outcomes. At EDB Training Services, we have been providing business qualifications for many years, helping students across the Redlands Coast build the skills needed to gain employment and grow their careers.
We work closely with students from Birkdale and surrounding suburbs, offering flexible training that fits around your lifestyle while preparing you for real workplace expectations.
Why Choose EDB Training Services?
We take pride in delivering training that is relevant, supportive, and aligned with real business environments. Our trainers bring extensive industry experience, ensuring you gain practical insights—not just theory.
Students from Birkdale choose us because we offer:
- Experienced trainers with real business knowledge
- A long history of delivering business qualifications
- Practical, hands-on training methods
- Flexible learning options to suit your schedule
We focus on helping you build confidence so you can transition into the workforce with the right skills.
What is Certificate III in Business?
Certificate III in Business is a nationally recognised qualification that prepares you for entry-level roles in office and administrative settings. It is ideal for individuals starting out, changing careers, or looking to formalise their workplace experience.
Our course is designed to help you understand how a business operates and what is required to contribute effectively in a professional environment.
Skills You Will Develop
When you complete your Certificate III in Business with us near Birkdale, you will gain a broad set of practical skills that are valued across many industries.
Business Communication - We teach you how to communicate clearly and professionally in a workplace, including written and verbal communication.
Office Systems and Technology - You’ll develop the ability to use common workplace tools and systems that are part of everyday business operations.
Work Planning and Efficiency - We focus on helping you organise tasks, manage your time, and meet deadlines effectively.
Customer Service Skills - You’ll learn how to interact with clients and deliver a high standard of service in a variety of business environments.
Team Collaboration - Working effectively with others is essential. We help you understand how to contribute within a team.
Flexible Study Options for Birkdale Students
We understand that many students in Birkdale are balancing study with other commitments. That’s why we offer flexible training options that allow you to complete your qualification in a way that suits your situation.
Our flexible approach means you can:
- Study at your own pace
- Balance training with work or family responsibilities
- Access support from trainers when you need it
This makes it easier to stay on track and successfully complete your course.
Employment Opportunities in Birkdale and the Redlands
Birkdale is part of a growing region with strong links to Capalaba, Cleveland, and Brisbane’s eastern suburbs. Businesses across these areas regularly require administrative and customer service staff.
After completing your Certificate III in Business, you may pursue roles such as:
- Office Assistant
- Receptionist
- Customer Service Officer
- Administrative Support Staff
These roles are available across industries including healthcare, retail, trades, education, and professional services.
Continue Your Career with Further Training
We provide clear pathways for students who want to continue building their skills beyond Certificate III.
After completing your qualification, you can progress into:
- Certificate IV in Business
- Diploma of Business
These advanced qualifications can open the door to more senior roles and increased responsibility. Many of our students continue their training with us to strengthen their long-term career prospects.
Training That Prepares You for Real Work
We design our training to reflect what employers expect in the workplace. Our focus is on practical learning so you can confidently apply your skills from day one.
Whether you’re entering the workforce for the first time or looking to move into a new role, we provide the support and structure you need to succeed.
Birkdale’s location within the Redlands region offers access to a wide range of employment opportunities—and we’re here to help you take advantage of them.
Contact Us for more information
Frequently Asked Questions About Certificate 3 in Business Birkdale
What is Certificate III in Business?
It is a nationally recognised qualification that provides the foundational skills required for office and business support roles.
Do I need experience to enrol?
No. The course is suitable for beginners and those with little or no prior experience.
How flexible is the training?
We offer flexible study options so you can balance your training with other commitments.
What jobs can I get after completing the course?
You can pursue roles such as office assistant, receptionist, or customer service officer.
Can I study further after this course?
Yes. You can continue to Certificate IV in Business and Diploma of Business to further develop your career.
Why choose EDB Training Services?
We have been delivering business training for many years, with experienced trainers and a strong focus on practical, job-ready outcomes.
